FAQ

Shopping at Knots & Charms by Marie

All the jewelry you find here is handmade with care, patience and feeling. I want to put my personal touch on my jewelry – that's why every bracelet, necklace or anklet is a little special in itself with a personal touch.

By shopping at Knots & Charms by Marie, you agree to our terms and conditions of purchase and policies.

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Below you will find all information regarding delivery times, shipping, payment, returns, etc. Please read the terms and conditions carefully before placing an order so you feel safe. Read more about terms of use here

✨ Delivery time

Your jewelry will usually be shipped within 2-5 business days, excluding holidays.

Remember to fill in the correct address. Read more

✨ Shipping

Flat shipping cost of up to 50g at 39kr. Free shipping when you shop for over 250kr.

A bracelet weighs approximately 5 grams.

✨ Payment

Simple and secure via Stripe. Credit/Debit Card. PAY Pal, Apple Pay and manual payments.

For manual payment, contact me via email.

✨ Right of withdrawal & returns

You always have a 14-day right of withdrawal, but please note that custom-made jewelry cannot be returned. Do you want to return it? Contact me at hello@knotsandcharms.com and I will help you.

✨ Complaints

If something goes wrong, we will of course solve it together. I follow the Consumer Purchase Act and want you to always feel safe.

✨ Personal information

Your information stays with me and is only used to deliver your order.

💛 Thank you for choosing craftsmanship and small-scale production – it means a lot!